"Personal Information" are information/s that would allow someone to identify or contact Client, including, for example, Client’s full name, address, telephone number, or e-mail address. Personal Information does not include aggregated information that, by itself, does not permit the identification of individual persons (like statistics relating to the number of people visiting our web site for the previous week or month and alike).
(1) What Information are Collected?
Client provide certain Personal Information to us when Client: (a) register to use the services, (b) order services from us and (c) send e-mail messages, submit forms or send other information to us.
We may collect Personal Information from Client at other points on our site through web forms and questionnaires. In the event of a complaint, we may also receive Personal Information about Client from other users or third parties who may communicate information to us about Client in relation to that complaint.
For certain live remote concierge, web marketing and web designing services, the Client may provide us with a username and password for authorized use of Client’s accounts with other third-party sites or services on Client’s behalf.
(2) Who Collects the Personal Information?
Transbee Services Pvt. Ltd., which owns and operates the Transbee web site, is the company that collects Personal Information on our site. Our mailing address is Transbee Services Pvt. Ltd., #409, 3rd Floor, 2nd B Main Road, Kasturinagar, Bangalore - 560043, INDIA and our customer service e-mail address is [firstname.lastname@example.org]
In order to ensure that Transbee is able to provide high quality services that responses to customer needs, the Project Managers at Transbee may need to access Client’s user accounts on a regular basis and pertinent records on a case to case basis to facilitate the requested service or comprehend task specific information. Transbee shall not disclose the existence or knowledge of such Client account credentials.
(3) How the Information is or are proposed to be used?
We use Client’s Personal Information to provide Client with content and services that are tailored specifically to the profile Client provide. We do not sell or provide Client’s Personal Information to third-party marketers or other third parties unless Client expressly agree in advance to let us do so.
We use Client’s Personal information on an aggregated basis (not personally identifiable) to do such things as operate our site, enhance our site and sell and deliver messages. We may disclose aggregated information about our users but that information contains no Personal Information. With Client’s provided user name and password, Transbee and/or its Project Managers will only use the provided credentials to access particular areas, accounts, profiles and tools of third-party sites or services on Client’s behalf to execute the services requested by the Client.
Client would be advised to only share temporary password to access such third-party sites or services. Once the requested service is completed by Transbee and/or its Project Managers, the Client would be encouraged to change the password. Transbee and/or its Project Managers will only store the username and password to provide convenience and speedy completion of repetitive service requests.
Transbee will not share your password, let anyone access your account, or do anything that might put your account at risk. The sole responsibility for maintaining the confidentiality and security of Client’s user name and password and for any and all activities that occur under account lies with the Client.
Client agrees to immediately notify Transbee of any unauthorized use of the Client’s user name and password or any other breach of security related to the credentials shared with Tranbee and/or its Project Managers. Transbee will not be liable for any loss or damage arising from the Client’s failure to adequately safeguard Client’s username and/or password or to otherwise comply with this section.
Although Client’s privacy is very important to us, due to legal rules beyond our control, we cannot fully ensure that Client’s private communications and other Personal Information will not be disclosed to third parties. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications.
Additionally, in the unlikely event we need to investigate or resolve possible problems or inquiries, we can, and Client authorize us to, disclose any information about a Client to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate. In addition, we may share Personal Information with our contractors on a need-to-know basis in order to maintain our services provided that such contractors have agreed to the non-disclosure and confidentiality requirements we require of our employees.
(4) Privacy Protection?
In order to protect the privacy interests of younger internet users, we restrict and allow person above the age of 18 years to use our services.
(5) The Choices Available to Users Regarding Collection, Use And Distribution of Personal Information
Client can control the content of Client’s Personal Information by following the instructions stated below in Section 6.
(6) How Users Can Correct Any Inaccuracies in the Personal Information
If Personal Information changes, or if Client no longer desire our service, we will provide a way for Client to correct, update or remove Client’s Personal Information. This could be done for Client by e-mailing our customer support [email@example.com]
(7) What kind of security procedures / precautionary measures we adopt to protect the loss, misuse, or alteration of Client’s Personal Information under our control?
Transbee takes precautions to protect our users' information. In what so ever matter Transbee or its website will not request or accept any sensitive information from our client. No financial transaction is carried out on our website. We do not ask for your credit card details and neither do we keep your sensitive financial credentials with us. When you sign up for monthly pre-paid plans or purchase a pro trial hours; we send you out an automated payment request or invoice via PayPal.
We hope this policy clarifies our procedures regarding Client’s Personal Information and Client’s user name and password. We will notify Client by e-mail of any significant changes and obtain Client’s "opt-in" consent to any significant new uses of Client’s Information, if it was collected from Client prior to a significant change in this policy.